Professional Referrals

Many of the individuals who come for treatment at TrustPoint Hospital were once identified and treated by other professionals, which is why we are not only pleased to work with referents, but also value them as an integral part of our community.

As a leading provider of medical and mental health treatment, we understand the limitations that other healthcare professionals experience when they are caring for individuals with complex medical needs, psychiatric concerns, and other such issues. In many cases, these professionals require the assistance of more intensive treatment providers in order to help their patients access the higher levels of care they need to live healthier lives. Additionally, there are many times in which an individual seeks care for one concern and, in fact, needs another type of care that addresses a variety of treatment needs at the same time. For these reasons, we, at TrustPoint, have uniquely prepared ourselves to offer the support and services that other professionals need to ensure that their patients are receiving the most effective care possible.

Among the types of professionals and organizations who typically refer patients to TrustPoint Hospital, the following are among those that we have worked with, or are currently working with, to help as many as people as possible receive exemplary treatment at TrustPoint:

• Assisted living homes
• Counselors
• Crisis response teams
• Emergency departments
• Hospital medical units
• Nursing homes
• Occupational therapists
• Outpatient mental health centers
• Physician offices
• Psychiatrists
• Social workers
• Speech therapists

Referents who contact TrustPoint will speak with our compassionate and expertly trained Access Intake Team. This team, which can inform referents of all the treatment options available to their patients, is available 24 hours per day, 7 days per week to provide information, begin the admissions process, and offer additional referrals if it appears as though the patient’s needs cannot be met by TrustPoint Hospital’s care. Referral sources who are interested in linking their patients to TrustPoint’s Physical Rehabilitation Unit can utilize our electronic referral system, which is staffed by TrustPoint’s personnel Monday through Friday, from 8:00 a.m. until 5:00 p.m. After the referral for this type of treatment is received, a face-to-face assessment will be scheduled with the prospective patient within 24 hours of being referred to our hospital.

If a referent’s patient is admitted to TrustPoint for care following the completion of our streamlined admissions process, we are happy to work with the referring professional in numerous ways. Once we have secured consent from the patient, we can involve referents in the following:

• We can include referents in the treatment planning process by gathering pertinent information that can aid our staff in formulating thorough and effective treatment plans.
• We can review the plan for treatment and discuss the methods of care utilized while the individual is in our care.
• Referring professionals can be actively included in a patient’s care via the methods of care offered.
• We are able to provide updates on the patient’s progress while he or she is participating in our programming.

Additionally, referents can be involved in the discharge planning process or informed of when the patient is nearing the point of discharge. Given the strong and important relationships that our patients have with their other treatment providers, we do not want to disrupt that relationship by referring to another individual who would provide a similar service once a patient has competed care at our hospital. Therefore, whether identified when making a referral or while an individual is receiving treatment, we will put forth the effort to make sure that a patient is ultimately returned to the care of his or her former care provider after completing services at TrustPoint Hospital.

At TrustPoint Hospital, we want to make sure that each of our patients receive the most appropriate and effective care possible. When fulfilling this mission means working with other professionals in a collaborative manner, we will do all that we can to work alongside of other treatment providers, keeping in mind that patients’ wellness is our top priority.

If you are a treatment provider who is either treating a patient or has come across an individual who would benefit from TrustPoint’s world class programming, do not hesitate to contact us at your convenience. We look forward to discussing our treatment options with you and helping you determine if our hospital is the perfect place for an individual in your care to heal in a lasting and meaningful way.